When Water Damage Repairs Go Wrong: What to Do Next | T.A.C.T. North Atlanta

When a Quick Fix Leads to a Big Problem

 If it hasn’t happened to you, chances are it’s happened to someone you know: a rushed, poorly done repair job by a contractor who just wanted to get in and out. Unfortunately, it’s a scenario we hear all too often—especially when it comes to water damage restoration.

What starts as a leak, flood, or burst pipe becomes a bigger problem after a cut-rate contractor is sent in by an insurance company. The job may look finished at first, but the damage that’s left behind tells another story. From lingering moisture and structural issues to full-blown mold infestations, a bad repair job can turn your home into a ticking time bomb.

Why Does This Happen So Often?

We hear the same story from homeowners across North Atlanta:

• A pipe burst, storm damage, or flooded basement leads to an insurance claim.
• The insurance provider recommends a list of “approved” contractors.
• One shows up, does the job quickly, and disappears—never answering follow-up calls when things go wrong.

Why? Basically, it all comes down to money. Insurance companies work out pre-negotiated rates with these contractors—rates that are often far lower than market value. While that might sound like a good deal at first, it usually means the contractor is making little to no profit. To protect their margins, they rush through the job and skip important steps—leaving homeowners with incomplete or poor-quality work and no one to call for help afterward.

What Can You Do If This Happens to You?

If you—or someone you know—is dealing with the remnants of a shoddy repair job, you’re probably wondering who you can trust and how much it will cost to actually get the job done right.

Here’s the truth: You don’t have to go with the contractor your insurance provider recommends. In fact, you have the right to choose your own restoration company.

At T.A.C.T. North Atlanta, we’ve stepped in to help dozens of homeowners who were left hanging after a poor repair. We are IICRC certified in both water damage and mold remediation and are registered with the State of Georgia to perform water damage repairs. Our team is fully insured, highly experienced, and committed to getting the job done the right way—no shortcuts, no guesswork, no ghosting.

Mold Remediation Experts You Can Rely On

Improper water damage repair often leads to mold growth, which can be dangerous to your home and your health. As certified mold remediation specialists, we have the expertise and equipment to identify and eliminate mold at the source—safely, thoroughly, and permanently. Our water damage repair service includes us taking preventative measures to prevent mold from forming, but leftover water damaged areas that weren’t properly repaired often already have mold growth. 

Don’t Let a Bad Job Become a Bigger Problem

Water damage doesn’t fix itself—and a rushed repair can make things worse. If you’re dealing with lingering damage, mold, or structural issues after a contractor left the job unfinished, reach out to T.A.C.T. North Atlanta. We’ll show up, follow through, and make it right.

T.A.C.T. North Atlanta offers these services to property owners and renters throughout Metro Atlanta: 

Get in touch with us today to schedule a time for an estimate. We’re open 24 hours and day and 7 days a week to assist you with your damage emergency.

T.A.C.T. North Atlanta provides 24/7 emergency biohazard decontamination services for residents and businesses in the local communities that we serve. We specialize in clean up from suicides, homicides, crime scenes, trauma scenes, undiscovered death, blood spills, bodily fluids, vehicle decontamination, odor removal, dangerous pathogens, decontamination, sanitizing, tear gas, drug labs, mold remediation, hoarding, rodent droppings, and specialized cleaning services that vary by location*. 

We work with all insurance providers, are licensed, bonded, and insured. We handle your situation discreetly and empathetically. When you call T.A.C.T. for help, your call will be answered by an owner or manager, never a call center or answering service. Our technicians are certified and highly trained in the latest methods. If you are in need of emergency assistance to clean up following a traumatic event, call T.A.C.T. North Atlanta.

*Services offered vary by location